Paul was afraid, but that wasn’t the problem, as you’ll see. He needed to have a tough conversation with Sheila, an employee of fifteen years. Sheila needed to either change or leave. She was his wife’s best friend, one of his first employees, and surely had the best intentions. But her negativity was a poison…
Employee engagement is perhaps the greatest problem facing workplaces today. Statistics show it’s only getting worse. Many of the problems that well-meaning leaders and managers struggle with are actually only symptoms of deeper engagement problems. You may not even realize it’s there. Employee disengagement can be an invisible kind of friction that drags everything down.…
I often hear owners/managers say: “There are no good people out there to hire.” “My people don’t care as much as I do.” “My people won’t do what they’re told.” People problems are among the top three biggest complaints among managers next to money and time. I’ve heard the same frustrations for fifteen years, and…