excuses hair trigger

The Surprising Reason Your Employees Aren’t Honest With You—And What To Do About It

“Why aren’t my people just honest with me?” my client lamented. “I keep finding out what’s going wrong far too late!” It’s a common and serious issue. The larger the organization, the more important it is for key information to travel quickly from the front line to management. But if that cycle takes too long,…

Is Your Unconscious Need for Control Getting in Your Way?

Control is overrated. Your unconscious need for it could be holding you back.  Nate was a CEO and partner in a manufacturing startup who contacted me to help him improve his management team’s communication and help them become more efficient. Poor communication and inefficiency were symptoms, but they weren’t the real problems. The eight-person management team…

Foster Employee Engagement - Clear and Open

The Problem with Good and Evil

Our world of fiction is filled with evil characters who seek to dominate the world, immerse it in darkness, let loose destruction and mayhem, and do other “evil” things. While such stories can be entertaining, they contribute to an already less-than-responsible world and complicate accountability. Here’s how… Most people have good intentions. The majority of…