The Clear and Open Code of Conduct

You want your people to step up, right? Have you defined exactly what that means? Do your people have a written code of behavior that specifies the standards to which you all are accountable? Your company values lack power if it’s not clear how they’re to be put into action. This Code of Conduct does just that.

The Code is a distillation of Clear and Open teachings in a format that can serve any kind of working relationship: employee, contractor, vendor, investor, etc. It also forms the basic rules of engagement for any company culture. It is deceptively simple. You may think you already follow it, but the real practice is to look whereupon you do not and investigate thoroughly how and why. This is the path to self-knowledge. This is the path to excellence.

Communication

Respond to all messages within two business days

  • If you don’t have an answer, then say so within two days and commit to, by when you will have one.
  • Respond to all direct questions in emails, voicemails, texts, etc.
  • Never make someone repeat a question, follow up, or remind you.

Risk the discomfort of being direct in a respectful way

  • Avoid using vague, stock, or cliché language.
  • Vulnerably say what you mean, and mean what you say.

Integrity

Do what you say you’re going to do by when you said you’d do it

  • If something changes that affects the agreement you made, communicate that immediately.
  • Do not make promises you cannot keep. There is no such thing as trying.

Be on time, not just in time

  • Relate to timeliness like any other agreement.
  • Being on time means always being early.

Accountability

Own your mistakes

  • You need not be perfect, but completely responsible for your imperfections.
  • Show your competence by your ability to embrace mistakes and learn.

Don’t make excuses

  • An excuse blames an outer circumstance for something that you could influence.
  • Find in yourself how and why the mistake happened, so you can grow and it doesn’t happen again.

Coachability

Receive the help you asked for

  • Carefully follow the instructions of your mentor. Do assignments thoroughly and on time.
  • Accept feedback from your mentor with curiosity. Embrace productive discomfort.

Be meta to the challenge

  • Monitor, own, and vulnerably report inevitable resistance rather than acting it out, especially when you want to quit. Most clients quit three months before the breakthrough.
  • Remember that others can see you better than you see yourself. That’s why you hired the mentor, right?

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Catherine McCann, CEO of Best Cleaners

I was feeling frustrated, sad, and angry about the state of the world and my powerlessness to change it. In just a few months, my progress has been incalculable. Josef is helping me sift through a lifetime’s worth of my own “stuff,” including things I thought I’d dealt with long ago. I can honestly say that I have never felt more at home with myself than I do right now and this in the middle of a global pandemic!

Wael Al Sayegh, Founder of Alareen Martial Arts & Fitness

Working with Clear and Open has been far more rewarding than I could have ever imagined. The value I receive from investing in my monthly membership fee goes far beyond the numerical amount that leaves my bank account. The Dojo Ranking System is a pathway towards the realization of my most authentic Self. As a leader, life is lonely by the very nature of the job. Clear and Open helps me to not only be okay with that loneliness, but to also listen, learn, and appreciate it for what it is, a Divine gift.

Ed Reese, Founder of Sixth Man Marketing

Clear and Open helped me find my authentic self and share it with others. That allows me to be myself at work, with my friends, and around those I love. It dramatically improved the connection I have with others AND (without intentional effort) brought the right professional opportunities to me that both notice this way of being and value my “open” leadership style. It’s difficult to place a value on how much this impacted my life personally and professionally. In many ways I think I still don’t even know myself.

Rebecca Rosman, Founder of Rosman Designs

Since joining the online group courses of Clear and Open, I have learned to lean into productive discomfort, recognize unconscious defenses and motivations, and develop critical thinking skills. Committing to a daily meditation practice has also made a huge difference in my life. Josef’s style of teaching and coaching invites us to engage, take action and grow…not only on a professional level, but also on personal and spiritual levels as well.

Every once in a while I cross paths with someone who changes the quality of my life for the better. Josef has proven to be one of those people.

John Cheary, Founder & CEO, John Marshall Media, Inc.

Josef has made a significant contribution to my life. During my time with him he’s illuminated areas of myself that I wasn’t aware existed, helping me recognize issues that were holding me back and helping me discover ways to improve them. I’ll hold the lessons that he taught me for the rest of my life. I can’t recommend him enough.