The Clear and Open Code of Conduct
Throughout history, small groups of people dedicated their lives to embody rigorous values to serve a higher good: the samurai, the Shaolin monks, the ancient Essenes, etc. All world religions began with such a group striving to live righteously, to change the world they saw around them for the better, whatever that meant to them.
Unfortunately, in the name of popularizing a teaching, standards and striving devolve to what is convenient and comfortable. This is the state of our world today and the epidemic mediocrity is a direct result that plagues us all. Clear and Open is dedicated to the revival of personal ownership, the pursuit of excellence, and relating to work as a spiritual practice, whatever that means to the individual.
The Code is a distillation of Clear and Open teachings in a format that can serve any kind of working relationship: employee, contractor, vendor, investor, etc. It also forms the basic rules of engagement for any company culture. It is deceptively simple. You may think you already follow it, but the real practice is to look whereupon you do not and investigate thoroughly how and why. This is the path to self-knowledge. This is the path to excellence. Few are called. Even fewer succeed.
Respond to all messages within two business days
- If you don’t have an answer, then say so within two days and commit to by when you will have one
- Respond to all direct questions in emails, voicemails, texts, etc.
- Never make someone repeat a question, follow up, or remind you
Risk the discomfort of being direct in a respectful way
- Avoid using vague, stock, or cliché language
- Vulnerably say what you mean, and mean what you say
Do what you say you’re going to do by when you said you’d do it
- If something changes that affects the agreement you made, communicate that immediately
- Do not make promises you cannot keep. There is no such thing as trying.
Be on time, not just in time
- Relate to timeliness like any other agreement
- Being on time means always being early
Own your mistakes
- You need not be perfect, but completely responsible for your imperfections
- Show your competence by your ability to embrace mistakes and learn
Don’t make excuses
- An excuse blames an outer circumstance for something that you could influence
- Find in yourself how and why the mistake happened, so you can grow and it doesn’t happen again