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Daily Archives: May 16, 2018

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What We Can Learn from the TSA About Management - Clear and Open

What We Can Learn from the TSA

Customer Service, Leadership, Management, Mentoring, Self-OrganizationBy Josef ShapiroMay 16, 2018Leave a comment

Here’s a fun story about my own stubborn naiveté, the infamous TSA, and what it means to take ownership of responsibilities. It also helps you save a bunch of time the next time you fly, and since the TSA is too incompetent to communicate their policies proactively, I’m offering my services to them here by…

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