Critical Thinking Creates Results “I can’t trust my people to make big decisions.” “My employees aren’t engaged.” “No one cares as much as I do.” Coaches and consultants hear these frustrations often. These are symptoms of a complex problem that has a simple solution. Here’s a true story. Evan, an executive in professional services was…
Over a decade ago a general contractor in serious trouble came to me for business coaching. Let’s call him Dave. His revenue was down two straight years. He broke even the year before, but nine months into the current year, his net profit was negative four percent. Burning cash by the wheelbarrow, he had five…
The toaster won’t turn on. You fiddle with it for a minute or two. You start locally. But, when that doesn’t work, you think bigger. You move from content to context. First, you check if it’s plugged in. Then you go further out, “Hmmm, maybe the circuit is blown.” You do this all the time.…