You can change the course of someone’s life by seeing something in them they don’t see themselves, and then showing them they can do something they think they cannot. This is the essence of great mentoring. I spent my summers as a kid at a pool club. Anyone could go in the three foot section,…
“You must do the thing you think you cannot do.” — Eleanor Roosevelt What hard thing is life asking you to do that you haven’t done yet? Confession time: I’m going to tell you what I was avoiding, and still wrestling with. Last autumn, I got a very sweet and tentative email from a coach…
Besides in hearts and minds? More than ever in our history people talk about “improving culture” in and outside of business. Unfortunately, it can’t be done, so there’s a great deal of wasted effort and stagnation. I’ll explain. There’s no such thing as culture, strictly speaking. A culture is the result of a group of…
Excellence is an expression of care. Where there’s a deficit of care, there’s one of competence. Of course, everyone wants to say they care. They know they’re supposed to care, but the truth is shown in actions, not words. It’s observable that most humans care about their own survival, but what puzzles me is how…