“Good morning, I see you’re a bit late. And it looks like you’ve got mustard on your chin.” “I couldn’t get my son out of bed this morning, then there was a huge line at the hot dog stand—when I got mustard on my chin—but the guy didn’t give me the right change, so I…
Greg came to me frustrated. He felt like he was spinning his wheels. He owned a chain of four retail stores and was, by most people’s measure, successful. But he wasn’t fulfilled. His business was profitable, his customers happy, and his employees more engaged than most. “Something just doesn’t feel right,” he told me, “I have so…
In my newsletter this week, I told the story of how the list of excuses came about. (You’re subscribed, right?) I had been working with a management team to increase accountability and responsibility in their company culture, but was hearing excuses left and right from the management themselves. In frustration, I sat down for a…
I once served a business owner, let’s call him Aaron, who lead a cohort of his employees through my Clear Workspace, Open Mind course. While the course is on the surface about getting organized, it inevitably challenges the way people relate to work itself and calls them to a higher level of productivity and excellence.…