I grew up in the historic town of Concord, Massachusetts, a couple miles from Thoreau’s Walden pond, the site of the first battle of the Revolutionary War, and a dozen other things that would probably bore you as much as they did me as a kid. In third grade, my class took an intrepid field…
The second time I got fired, it was for corporate espionage. I’ve never told anyone this. In my mid-twenties, a few years before I became a coach, I recruited for high-tech companies in the Bay Area. I mostly hated it. It’s not uncommon practice in that world to “poach” employees from one company and move…
Last week in Part One, I discussed how I realized in the middle of having drinks with a friend that the lack of engagement I’ve been frustrated with in working with some of my clients pretty much exactly mirrors the disengagement levels shown in Gallup’s ongoing study. I’ve been coaching for seventeen years, and I’m…
When I re-launched my practice in 2016 as Clear and Open, it was in part to focus on engagement. I saw that all business problems come down to this. It’s the deepest root issue that my clients struggle with, and it’s what I’m most passionate about. Since then I’ve noticed I do a lot of…
As 2018 comes to a close, it is apropos for us to take a look back and see how far we’ve come. This is a great time of year to reflect on growth and lessons learned. It’s also good to look deep and see the areas where we still need work. For me, 2018 meant…
Manager: “How’s it going?” Employee: “Oh, man, I’m dealing with my ex-wife again. Had to bail her out of jail last night again.” M: “Wow, that sounds dramatic.” E: “Ha, never a dull moment with her still in my life, even when she’s not supposed to be. But until our daughter grows up, I guess…
Over in my weekly newsletter, I’ve been discussing a series of excuses you’ll often encounter with your employees (or with people in general). I have a whole series of ways in which people avoid accountability. If you’re not already subscribed to the newsletter, you’re missing out on exclusive content that doesn’t get published anywhere else.…
The first time I got fired, I was twenty-three. It was 1997 and I’d just completed nine straight lazy summers as a lifeguard and swim instructor, followed by a disastrous attempt at substitute teaching in the Bay Area. Unpredictable, early hours and hardened city kids ate me alive. When it drove me to afternoon drinking,…
First, I want to say I created a new assessment that I would love for you to try. It could radically improve your ability to hire the right people the first time. I’ll tell you what it is, where it came from, and give you the link at the end of this article. The context…
Last week in my newsletter, I told a crazy story about egg counting, and it prompted a former client (let’s call him “George”) to get in touch with me. He called me late in the evening, eager to talk about a project he wanted me to work on. “So I started thinking,” he said. “How…